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Landcom: Building a Repeatable, Evidence-based Model for Tracking Liveability Outcomes

Client: Landcom | Project timeframe: 2023-2025

The problem

As NSW’s state development agency, Landcom has a vision to create more affordable and sustainable communities.

In a policy environment increasingly focused on accountability, sustainability and measurable social impact, Landcom needed an evidence-based framework that could demonstrate progress against its commitments – not just internally, but to government and the broader public.

The solution

In 2023, Place Score first partnered with Landcom to design and implement a robust, community-centred performance tracking framework to deliver on its Healthy and Inclusive Places targets.

The project scope included:

  • Benchmarking results against local government areas and the broader NSW context
  • Designing a structured measurement framework aligned to Landcom’s Healthy and Inclusive Places targets
  • Leveraging longitudinal data from the 2023 and 2025 Australian Liveability Census
  • Identifying priority places and demographic groups for targeted analysis
  • Producing place-based and group-based reporting to highlight performance gaps and strengths

By grounding performance measurement in what communities themselves value most, the framework moves beyond output metrics to track real-world outcomes.

The outcome

Landcom now has a repeatable, evidence-based model for tracking liveability outcomes over time.

This ongoing partnership ensures Landcom can confidently demonstrate progress toward its vision – embedding accountability, transparency and community voice into the way urban development success is defined and measured.

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